Iso / Iec 20000 Guía De Bolsillo

Sinopsis del libro

Descargar el libro libro Iso / Iec 20000   Guía De Bolsillo

Note: This book is available in several languages: Italian, German, Spanish. The goal of this Pocket Guide is to provide an easy to read document that explains the nature, content and aim of ISO 20000. It should bring ISO 20000 within reach of a vast international audience at a higher speed, by providing an easy accessible pocket guide: • to promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations, • to support ISO 20000 training and certification, • to produce a quick reference to the core content of ISO 20000, for practitioners. ‘ISO 20000: A Pocket Guide’ is aimed at a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organisations, to those who are looking for a suitable approach to quality improvement issues.

Ficha del Libro

  • Número de páginas: 72
  • Autor: Jan Van Bon
  • Tamaño: 1.85 - 2.44 MB
  • Descargas: 1915

Opciones de descarga disponibles

Si deseas puedes conseguir una copia del libro en formato EPUB y PDF. Seguidamente te mostramos una lista de fuentes de descarga directa disponibles:


Opinión de la crítica

POPULAR

4.7

119 valoraciones en total


Otros Libros Relacionados de Jan Van Bon

A continuación te presentamos otros libros de Jan Van Bon disponibles para descargar gratis

  • Jan Van BonMejora Continua Del Servicio Basada En Itil®

    The Management Guides are a concise summary of the ‘Foundations of IT Service Management based on ITIL V3’. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.